Sponsored By

Giant Eagle enlists IoT system to help keep food fresh and safe

Regional grocer deploys over 30,000 digital temperature tracking devices across supermarkets

Russell Redman

March 23, 2022

2 Min Read
Giant Eagle-supermarket banner.jpg
Walk-ins, chillers and refrigerators in Giant Eagle supermarkets now use the SmartSense system.Giant Eagle

Giant Eagle has expanded its use of Internet-of-Things (IoT)-based temperature monitoring technology from SmartSense by Digi to bolster food freshness and quality.

Pittsburgh-based Giant Eagle has deployed 32,000 new SmartSense remote digital temperature tracking devices to automatically and continuously monitor its critical food assets, Boston-based SmartSense said yesterday. The grocer’s walk-ins, chillers and refrigerators across all applicable supermarkets now include the SmartSense system.

SmartSense already provided temperature-control solutions for Giant Eagle’s 215 pharmacies and digital task management for 175 grocery properties and 92 convenience stores. Overall, the retailer has annual sales of about $10 billion and operates approximately 475 food and convenience stores, including over 200 supermarkets, across western Pennsylvania, north central Ohio, northern West Virginia, Maryland and Indiana.

SmartSense food temperature sensor.pngSmartSense's IoT framework encompasses wireless sensors, food probes, digital checklists, and remote monitoring software and analytics tools. (Photo courtesy of SmartSense by Digi)

“We have been continually impressed with SmartSense’s innovative and intelligent solutions, which have allowed us to strengthen our unwavering commitment to maintaining the highest levels of food safety for the communities we serve,” Vic Vercammen, vice president of risk and chief compliance officer at Giant Eagle, said in a statement. “Specifically, capturing detailed data insights and prescriptive analytics via SmartSense’s advanced technologies will enhance our team members’ ability to monitor product freshness in real time.” 

Related:Giant Eagle to deploy hearing-screening kiosks

In an IoT ecosystem, web-enabled smart devices use embedded systems — such as processors, sensors and communications hardware — to collect, send and act on data gleaned from their environments. SmartSense said its system, installed in minutes, combines a mix of wireless sensors, food probes, digital checklists, and remote monitoring software and analytics tools. The company noted that a compliance monitoring dashboard and mobile app give the system’s users a holistic view of operations at every level, including actionable insights that can improve quality control, worker productivity and food safety compliance. 

Other food and drug retailers employing SmartSense solutions include Schnuck Markets, Walgreens and CVS Health

“We are proud to serve as an IoT partner for Giant Eagle. Our experience, easily solving compliance requirements of pharmacy and health care, empowers us to keep providing critical solutions for food safety and equipment optimization,” commented Guy Yehiav, president of SmartSense, part of Digi International. “With paper and manual checks a thing of the past, we help customers such as Giant Eagle advance their operations and move from physical logs to digital insights that inform their teams on the ground, with efficiency and effectiveness. We work with customers over the long term, evolving and developing prescriptive analytics from our scalable systems that distill operational data into clear actions that improve safety, quality and sustainability.” 

Related:Giant Eagle goes cashierless at more GetGo stores

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

Stay up-to-date on the latest food retail news and trends
Subscribe to free eNewsletters from Supermarket News

You May Also Like