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7 Ways Technology Is Reinventing Shopping at Walmart

In an investor conference this week, Walmart's Tom Ward discussed how COVID-19 accelerated a change in consumer behavior that the big retailer has long been preparing for.

Jon Springer, Executive Editor

August 26, 2020

8 Slides
Tom Ward
Tom WardPhotograph courtesy of Groceryshop

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Walmart

About the Author

Jon Springer

Executive Editor

Jon Springer is executive editor of Winsight Grocery Business with responsibility for leading its digital news team. Jon has more than 20 years of experience covering consumer business and retail in New York, including more than 14 years at the Retail/Financial desk at Supermarket News. His previous experience includes covering consumer markets for KPMG’s Insiders; the U.S. beverage industry for Beverage Spectrum; and he was a Senior Editor covering commercial real estate and retail for the International Council of Shopping Centers. Jon began his career as a sports reporter and features editor for the Cecil Whig, a daily newspaper in Elkton, Md. Jon is also the author of two books on baseball. He has a Bachelor of Arts degree in English-Journalism from the University of Delaware. He lives in Brooklyn, N.Y. with his family.

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