Albertsons Remains Bullish Despite Q1 2021 Sales Decline
Reports ‘strong’ results driven by fresh, as shoppers return to the store. CEO Vivek Sankaran says company's first-quarter results "exceeded" plans across all key metrics, increasing confidence in the balance of 2021.
July 29, 2021
Albertsons Cos. reported “strong first quarter results” that exceeded expectations despite a year-over-year decrease in sales for the first quarter of fiscal 2021, which ended June 19, 2021. Sales and other revenue was $21.3 billion during the 16 weeks ending June 19 compared to $22.8 billion in first-quarter 2020. The company primarily attributes the decline to a 10% decrease in identical sales, as sky-high consumer demand seen at the onset of the pandemic came back to earth in first-quarter 2021.
The Boise, Idaho-based grocer has reason for optimism. When comparing first quarter 2021 results on a two-year stacked basis, identical sales growth was 16.5% and digital sales growth was a robust 276%.
“I am pleased to report that our results for the quarter exceeded our internal plans across all key metrics, increasing our confidence in the balance of this year,” said Vivek Sankaran, president and CEO, according to a Sentieo transcript of the July 29 earnings call. “We achieved adjusted EBITDA of $1.3 billion and adjusted EPS (earnings per share) of 89 cents a share ahead of our expectations.”
While Albertsons reports seeing a pickup in in-store transactions driven by fresh, as shoppers return to physical stores (albeit with smaller baskets), they also see strong and continued growth in e-commerce.
“Against the backdrop of growth exceeding 200% in every quarter in fiscal 2020, our digital initiatives continue to resonate with our customers,” said Sankaran. “And we have retained the sales levels we achieved last year, with digital sales virtually flat year over year in Q1 and a two-year stacked [identical] sales growth of 276%. With all the options we have in place, we have achieved 95% customer coverage with e-commerce and retention has been strong.”
Albertsons sees the biggest potential for growth with omnichannel shoppers, as they not only spend more in multiple channels but can also be sold to in a more personalized manner, which further drives recurring and incremental spend. By the end of first-quarter 2021, Albertsons had 3.6 times the number of omnichannel households than it had two years ago.
“We’ve seen that as customers move into omnichannel, they also increased their spend in our stores with a net growth of 17% per household spend in the quarter and a total spend rate of two times that of an exclusively in-store shopper,” noted Sankaran, who added that first-quarter 2021 in-store-only shopper sales were down, while the omnichannel customer sales were up year over year.
Customer loyalty is also key. Membership in Albertsons’ U loyalty program continued to accelerate and was up more than 18% year over year in first-quarter 2021 to 26.7 million members, reported Sankaran. The company also increased the number of actively engaged customers—a group that spends four times more with Albertsons than other shoppers—by almost 13%.