Hy-Vee Introduces New Retail Security Team to Stores Across Midwest

West Des Moines, Iowa-based Hy-Vee is ready to take a more direct approach to fight retail crime.

Looking to increase efforts to ensure the health and safety of both its customers and employees, the Midwestern grocer is introducing its new Hy-Vee Retail Security team. 

Throughout the company’s eight-state region, Hy-Vee has long worked with third-party security contractors or off-duty law enforcement that work in a security capacity.

The supermarket chain said the goal for this team is consistency in its approach to customer service and security across all of its stores.

Hy-Vee Retail Security officers will be present in Hy-Vee stores during operating hours. These officers, many of whom come from a law enforcement background, are specially trained to defuse situations and equipped to protect the safety of both Hy-Vee customers and employees.

The officers have been through training designed by Hy-Vee retail security leaders alongside law enforcement partners.

“Hy-Vee has a strong history of doing anything for our customers, and these officers will be held to that same standard,” said Jeremy Gosch, president and COO for Hy-Vee, in a statement.

Officers are in several stores now, and more officers are completing the Hy-Vee Retail Security Training program so they can begin serving in other Hy-Vee stores across the company’s eight-state region in the near future. 

Hy-Vee said it is actively recruiting for officers to join the new security team and that interested applicants can connect with the Retail Security team at [email protected].

Hy-Vee Inc. is an employee-owned corporation operating more than 285 retail stores across eight Midwestern states with sales of more than $12 billion annually.