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Food- and drug-related Web sites, ranked by customer perception of treatmentERTSONS.COM: 7.81) (tie) KMART.COM: 7.81) (tie) WALGREEN.COM: 7.82) WALMART.COM: 7.23) CVS.COM: 7.14) COSTCO.COM: 7.05) LONGS.COM: 6.95) (tie) RITEAID.COM: 6.96) BJS.COM: 6.87) KROGER.COM: 6.78) TARGET.COM: 6.79) PUBLIX.COM: 6.410) DOLLARGENERAL.COM: 6.411) (tie) PATHMARK.COM: 5.811) (tie) WINNDIXIE.COM: 5.812) SAFEWAY.COM:
May 10, 2004
*On a zero-to-10 scale, based on composite of Web site's simplicity, responsiveness, privacy, attitude, transparency and principles.
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