Sponsored By

Wakefern, Dunnhumby Team on Merchandising, Category Management Solution

Partnership to build on data analytics for ShopRite cooperative. The ShopRite cooperative said the partnership with the data science firm would increase its product and service offerings it previously tackled on its own.

Jon Springer, Executive Editor

May 24, 2021

1 Min Read
ShopRite
Photograph of ShopRite's newly opened store in Wall, N.J., courtesy of Wakefern Food Corp.

Wakefern Food Corp. has selected customer data science firm dunnhumby as its strategic platform for category management and merchandising, the companies said in a release.

Dunnhumby will use its expertise in customer data models, along with consumer-led insights and collaboration, to help Wakefern make merchandising decisions that will enhance the shopping experience and drive engagement and growth across the cooperative’s 363 supermarkets, including nearly 280 ShopRite stores.

Wakefern for years has used internal solutions to manage its category management and merchandising. The dunnhumby partnership, which the companies said would build upon existing capabilities, represents  the first time the cooperative has leveraged a third-party system, a company spokeswoman told WGB

“Our customers remain our singular focus. The tools and process that dunnhumby brings to the vendor relationship will allow us to increase product/service offerings delivering the best shopping experience our customers deserve,” Steve Henig, Wakefern’s chief customer officer, said in a statement. “Dunnhumby is a global industry leader that uses data and insights to understand evolving customer needs and help retailers deliver the products and categories that meet those needs.”

Wakefern cooperative members independently own and operate supermarkets under the ShopRite, Price Rite Marketplace, The Fresh Grocer, Dearborn Market, Gourmet Garage and Fairway Market banners.

“We are honored to have been selected by Wakefern as their strategic partner for category management and merchandising. Wakefern and its cooperative members have a long history as customer-centric and innovative retailers,” said Grant Steadman, president of North America for dunnhumby. “Like them, we are passionate about improving the shopping experiences for customers and creating life-long loyalty.”

Read more about:

Wakefern Food Corp.

About the Author

Jon Springer

Executive Editor

Jon Springer is executive editor of Winsight Grocery Business with responsibility for leading its digital news team. Jon has more than 20 years of experience covering consumer business and retail in New York, including more than 14 years at the Retail/Financial desk at Supermarket News. His previous experience includes covering consumer markets for KPMG’s Insiders; the U.S. beverage industry for Beverage Spectrum; and he was a Senior Editor covering commercial real estate and retail for the International Council of Shopping Centers. Jon began his career as a sports reporter and features editor for the Cecil Whig, a daily newspaper in Elkton, Md. Jon is also the author of two books on baseball. He has a Bachelor of Arts degree in English-Journalism from the University of Delaware. He lives in Brooklyn, N.Y. with his family.

Stay up-to-date on the latest food retail news and trends
Subscribe to free eNewsletters from Supermarket News

You May Also Like