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Growth spurt for Prime Now grocery delivery

Amazon, Whole Foods bring service to 10 more cities

Russell Redman

September 12, 2018

2 Min Read
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Whole Foods Market and parent Amazon.com Inc. have made Prime Now online grocery delivery available in another 10 metropolitan markets.

The same-day service, which delivers groceries in as soon as an hour, is now offered at Whole Foods stores in in Charlotte and Raleigh, N.C.; Las Vegas; Memphis and Nashville, Tenn.; New Orleans; Oklahoma City; Phoenix; Seattle; and Tucson, Ariz.

Amazon Prime Now also has been expanded to more neighborhoods in New York City, Los Angeles and Dallas-Fort Worth, where the service made its debut earlier this year.

With the expansion, Prime Now is available through Whole Foods stores in 38 cities. In late August, the companies had extended the service to 28 cities with the addition of Columbus and Dayton, Ohio; Portland, Ore.; and greater Washington, D.C., as well as more parts of New York City, where delivery had launched in late July.

“Prime Now delivery continues to be a hit with our customers, and we’re excited to introduce the service in 10 new cities plus more areas of New York, Los Angeles and Dallas-Fort Worth,” Christina Minardi, executive vice president of operations at Austin, Texas-based Whole Foods, said in a statement. “It’s just another way we’re making it even easier for more customers to enjoy Whole Foods Market’s healthy and organic food.”

Related:Amazon Go store slated for New York City

Through the Prime Now service, members of Amazon’s Prime benefits program can order from thousands of items online at Whole Foods — including fresh and organic produce, bakery, dairy, meat and seafood, floral and daily staples — and have them delivered to their doorstep. Select alcohol products also are available for delivery to customers in New York City, Los Angeles, Charlotte, Dallas-Fort Worth, Raleigh and Seattle. Two-hour delivery is free on orders of $35 or more for Prime members, and one-hour delivery costs $7.99.

In early August, Amazon launched Prime Now grocery pickup — with orders ready in as soon as 30 minutes — from Whole Foods stores in Sacramento, Calif., and Virginia Beach, Va. Pickup in an hour is free for Prime members on orders of $35 or more, while 30-minute pickup costs $4.99. Customers park in a designated pickup spot at their selected Whole Foods store, and a Prime Now personal shopper loads the groceries into their car.

Seattle-based Amazon, which closed its acquisition of Whole Foods in August 2017, launched Prime Now delivery at the supermarket chain in February and has steadily rolled it out to more large markets.

Other metro areas offering the service from Whole Foods include Atlanta, Austin, Baltimore, Boston, Chicago, Cincinnati, Denver, Fort Lauderdale, Houston, Indianapolis, Miami, Minneapolis, Palm Beach (Fla.), Philadelphia, Richmond (Va.), Sacramento, San Antonio, San Diego, San Francisco and Virginia Beach.

Related:Whole Foods store employees look to unionize

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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