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Buehler’s adds online grocery pickup

New service debuts with enhanced e-commerce site

Russell Redman

May 9, 2019

1 Min Read

Buehler’s Fresh Foods has launched a new online shopping website and grocery pickup service.

The Ohio supermarket chain said yesterday customers now can order groceries online for curbside pickup the same day at its Wooster Milltown, Medina River Styx, Canton and Wadsworth stores. The Medina, Canton and Wadsworth stores also offer online grocery delivery service within a 15-mile radius.

Trained personal shoppers pick and pack each order. At checkout, customers select delivery or pickup to receive their order. Same-day orders must be placed at least three hours in advance.

The new online shopping service and website, powered by Rochester, N.Y.-based e-grocery specialist Freshop, brings many features requested by shoppers, according to Wooster, Ohio-based Buehler’s.

For example, customers can save favorite items for future purchases and create shopping lists to place repeat orders more easily. They also can shop from a weekly online ad by adding items directly into their virtual cart, get coupons and download the new Buehler’s mobile app (iOS or Android versions).

To support the launch of the new online service, Buehler’s has reduced the service fee per order from $4.95 to $1.95 and, for new users, is waiving the fee for the first three orders with the promotional code “SVETIME.”

Related:Buehler’s goes live with new Ohio liquor branding

“Buehler’s has always been known for top-notch customer service and the finest quality, best tasting foods,” Dan Shanahan, president and chief operating officer of Buehler’s, said in a statement. “Customers appreciate the ease of having an entire virtual grocery at their fingertips and trust our personal shoppers to hand-select their order. We are excited to push our online shopping services to the next level.”

Buehler’s operates 13 supermarkets in Wooster (two locations), Orrville, Wadsworth, Medina (two locations), Ashland, New Philadelphia, Dover, Canton, Coshocton, Portage Lakes and Massillon, Ohio.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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