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Kroger set to build second Ocado automated warehouse

E-grocery facility brings supermarket giant into new market: Florida

Russell Redman

July 25, 2019

3 Min Read
Ocado_bot_closeup.jpg
Photos: The Kroger Co.

The Kroger Co. and Ocado have broken ground on automated warehouse in Groveland, Fla., marking the second of 20 planned U.S. online grocery facilities as well as Kroger’s entry into Florida.

Kroger Chairman and CEO Rodney McMullen and Ocado Group CEO Tim Steiner were among company officials and community leaders who participated in the ground-breaking ceremony yesterday at the site, located at 7925 American Way in Groveland. Plans call for the $55 million, 375,000-square-foot customer fulfillment center (CFC) to become operational in 2021.

2Kroger_Ocado_Groveland_FL_Rodney_McMullen_Tim_Steiner.jpgKroger's Rodney McMullen with Ocado's Tim Steiner at the groundbreaking for the Groveland, Fla., facility.

Expected to create 400 jobs in the area, the CFC will use digital and robotic technology to fulfill online grocery orders. McMullen noted that the facility extends Cincinnati-based Kroger’s market reach into a new state.

"Kroger is excited to enter Florida to redefine the customer experience through our industry-leading partnership with Ocado," McMullen said in a statement. "There's a substantial demand for Kroger products and services in the state, and we're eager to offer a new and seamless experience through the customer fulfillment center, leveraging advanced robotics technology and creative solutions to provide customers with anything, anytime, anywhere."

Related:Kroger to build fourth Ocado warehouse near Atlanta

Thus far, Kroger and U.K.-based online grocer Ocado have named four CFC locations, including the Groveland site. Last month, the companies broke ground on a 335,000-square-foot CFC in Monroe, Ohio — the first facility announced — and earlier this month said they would locate a 375,000-squre-foot CFC in Forest Park, Ga. Another Ocado warehouse is planned for the Mid-Atlantic region, but a location hasn’t yet been specified.

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According to Kroger, the CFC model will be replicated “to serve customers across America.” In announcing their partnership in May 2018, Kroger and Ocado said they aim to open the 20 CFCs in the United States over the next three years.

"This is another significant milestone for Kroger and Ocado, and a big step toward a nationwide revolution in how Kroger customers experience grocery e-commerce," said Ocado’s Steiner. "As they enter Florida for the first time, Kroger is breaking ground in more ways than one, and I am delighted to bring Ocado's world-class technology to its operations in such an important market. Our partnership is also creating exciting opportunities for technologists and engineers to work with Ocado's cutting-edge robotics and automation. As this site develops, we look forward to welcoming new talent to our skilled, dedicated and growing teams across the United States."

Related:Kroger pilots 30-minute grocery delivery

Already the largest U.S. supermarket retailer, with 2,764 stores under a range of banners in 35 states and the District of Columbia, The Kroger Co. is positioned to boost its national presence as it builds its own e-commerce infrastructure and expands its Our Brands roster of private-label products. Industry observers say these efforts could enable the company to serve consumers beyond its current market areas.

As of the close of its 2018 fiscal year, Kroger offered online grocery pickup at 1,581 of its supermarkets and provided home delivery and/or pickup service to 91% of the households in its trade area. The company expects to reach 100% of the country by the end of 2019 with the full integration of its direct-to-consumer service, Kroger Ship. Digital sales rose 58% and had a roughly $5 billion annual run rate at the end of fiscal 2018, and Kroger said it’s trending toward a $9 billion annual run rate going forward.

"Kroger is especially grateful to the state of Florida, Groveland and Lake County for working with us to introduce Kroger to Central Florida residents," McMullen added. "We look forward to recruiting talent and transforming the e-commerce, fulfillment and logistics landscape to bring Florida customers fresher food faster than ever before."

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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