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Walmart opens high-tech fulfillment center in Lancaster, Texas

It’s the retail giant’s third of five planned “next-generation” facilities that combine machine learning with skilled workers to process digital orders more efficiently.

Heather Lalley, Managing editor

October 17, 2023

2 Min Read
Walmart fulfillment center
Walmart is opening high-tech fulfillment centers around the country. / Photo courtesy: Walmart

Walmart opened its third “next-generation” fulfillment center Tuesday, this one in Lancaster, Texas, about 15 miles south of Dallas.

The high-tech facilities allow the retail giant to process digital orders significantly more efficiently.

The Lancaster center is 1.5 million square feet and will employ more than 1,000 workers. It is the third of four of the fulfillment centers to open after the retailer announced the initiative last year.

“These tech-powered jobs will drive the future of Walmart’s continued promise of speedy shipping and delivery for customers in the south-central U.S., just in time for the holidays,” Karisa Sprague, SVP of fulfillment network operations for Walmart, said in a statement. “Our next-generation fulfillment centers are the perfect example of how we are a people-led, tech-powered retailer.”

Earlier this month, Walmart announced the addition of a fifth next-gen facility, slated to open in Stockton, California, in 2026.

The retailer, in an email to WGB last week, said the fulfillment centers that have already opened have “performed incredibly well, and we’ve received positive feedback from our associates in the newly created tech-enabled roles.”

The fourth next-generation facility is planned for Pennsylvania.

The centers combine skilled workers with machine-learning technology to increase the speed and number of orders fulfilled, Walmart said, expanding next- and two-day shipping capabilities.

The Lancaster facility, like the others, uses an “automated, high-density storage and retrieval system” that transforms what was formerly a hands-on, 12-step process into a less-laborious, five-step one.

“Associates at the Lancaster facility will work with cutting-edge technology and be a part of how we’re delivering increased shipping speeds for our customers,” Josh Lamping, the center’s general manager, said in a statement.

Walmart earlier this year made a major commitment to automation, saying in April that it expects about two-thirds of its stores to be serviced by automation by the end of fiscal 2026, with more than half of fulfillment center volume passing through automated facilities.

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About the Author

Heather Lalley

Managing editor

Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. She previously served as editor in chief of Winsight Grocery Business.

Before joining Winsight and Informa, Heather spent nearly a decade as a reporter for the daily newspaper in Spokane, Washington. She is the author of "The Chicago Homegrown Cookbook." She holds a journalism degree from Northwestern University and is a graduate of the two-year baking and pastry program at Washburne Culinary Institute in Chicago.

She is the mother of two and rarely passes up a chance to eat tater tots.

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