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H-E-B Calls to Support Local Restaurants

Former competitors are now friends in the face of crisis. With restaurants across the country forced to close to all but takeout or delivery, a number of grocers, including H-E-B, are forging partnerships with foodservice operations to bring local favorites in-store.

Jennifer Strailey

April 2, 2020

2 Min Read
H-E-B Harpers Trace
With restaurants across the country forced to close to all but takeout or deliver, a number of grocers, including H-E-B, are forging partnerships with foodservice operations to bring local favorites in-store.Photograph courtesy of H-E-B

Before the coronavirus, the grocery industry talked a great deal about battle for share of stomach and the competition from both fellow retailers and restaurants down the street. But that was then, and this is now. Increasingly, supermarkets are joining forces with local restaurants to offer the best of both worlds under one roof.

H-E-B is the latest grocer to strengthen the ties between supermarkets and restaurants, by partnering with Max & Louie’s New York Diner to bring the beloved San Antonio deli’s soups and prepared foods to H-E-B.

Part of a pilot program to help restaurants during the coronavirus crisis, Max & Louie’s is the first restaurant fare to be featured at five H-E-B stores, Dya Campos, H-E-B’s director of government and public affairs, told the San Antonio Express-News. Campos, who said all proceeds from the sales go directly to the restaurants, added that plans are underway to expand the program to include dishes from Rosario’s Mexican Cafe Y Cantina in San Antonio, Fresa’s and Ramen Tatsu-ya in Austin and chef Chris Shepherd’s Underbelly Hospitality in Houston.

Rouses Markets of Thibodaux, La., recently began selling restaurant dishes from iconic local hot spots, including Commander’s Palace and Ye Olde College Inn. In some stores, it is merchandising the restaurant-made grab-and-go dishes in the areas that used to function as salad bars.

In a recent video posted to H-E-B’s Facebook page, President Craig Boyan and staff members addressed product availability and out-of-stocks in the wake of unprecedented demand. Some H-E-B stores have temporarily shut down the service deli, floral and bakery departments to redirect resources to other departments, such as the meat department, which is shipping almost 2 million pounds more per week than before the coronavirus outbreak. “Even for Texas, that’s a lot of meat,” said Boyan.

Adding branded restaurant fare to its prepared foods/deli areas could be a win-win for both H-E-B and its restaurant suppliers. It’s a way to allow H-E-B to keep feeding its loyal shoppers prepared foods and for local restaurants to stay top of mind with Texans.

“If you’re able, please find a way to support your local businesses during this crisis, especially the restaurants around the state,” Boyan said at the end of the video. “Most of them are still open for takeout and delivery.

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About the Author

Jennifer Strailey

Jennifer Strailey is editor in chief of Winsight Grocery Business. With more than two decades of experience covering the competitive grocery, natural products and specialty food and beverage landscape, Jennifer’s focus has been to provide retail decision-makers with the insight, market intelligence, trends analysis, news and strategic merchandising concepts that drive sales. She began her journalism career at The Gourmet Retailer, where she was an associate editor and has been a longtime freelancer for a variety of trade media outlets. Additionally, she has more than a decade of experience in the wine industry, both as a reporter and public relations account executive. She has a Bachelor of Arts degree in English from Boston College. Jennifer lives with her family in Denver.

 

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