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Jet Grocery Grounded in NYC: Report

Walmart's urban e-commerce brand will wind down operations. Walmart's urban e-commerce brand will reportedly wind down after one year and a restructuring.

Jon Springer, Executive Editor

November 22, 2019

1 Min Read
Jet.com
Walmart's urban e-commerce brand will reportedly wind down after one year and a restructuring.Image: Jet.com

Jet.com, the upstart e-commerce brand that Walmart acquired for $3.3 billion then refashioned as a grocery e-commerce destination for metro areas where its stores held little influence, is unwinding its grocery service in New York, according to a published report.

In connection with the closing, Jet will close a Bronx, N.Y., warehouse and lay off between 200 and 300 people, according to a Bloomberg report.

The move comes a little more than a year after Walmart relaunched Jet as a brand. However, signals of distress soon followed. In June, Walmart integrated a separate Jet team into its own operations, and Jet’s president, Simon Belsham, departed when that was complete in August. A deal with Blue Apron to deliver meal kits was dropped at that time as well. Multiple reports noted the brand failed to catch on with New York shoppers and was losing considerable money. Marc Lore, the Walmart e-commerce CEO who founded Jet, said in June the restructuring helped Walmart create a “smart portfolio approach where our businesses complement each other.”

“We learned a lot by testing Jet fresh grocery delivery in New York City,” Walmart said a statement to Bloomberg. “We’ll continue to test bold concepts that can offer convenience to customers.”

Walmart acquired Jet in 2016 and installed Lore as its global e-commerce CEO. Jet’s proprietary “smart cart” technology helped Walmart adapt everyday-low-price positioning for e-commerce.

Jet, which at one time had ambitions to be a nationally focused e-commerce brand, was instead used by Walmart to reach urban shoppers, particularly in New York, where the parent brand was less resonant.

About the Author

Jon Springer

Executive Editor

Jon Springer is executive editor of Winsight Grocery Business with responsibility for leading its digital news team. Jon has more than 20 years of experience covering consumer business and retail in New York, including more than 14 years at the Retail/Financial desk at Supermarket News. His previous experience includes covering consumer markets for KPMG’s Insiders; the U.S. beverage industry for Beverage Spectrum; and he was a Senior Editor covering commercial real estate and retail for the International Council of Shopping Centers. Jon began his career as a sports reporter and features editor for the Cecil Whig, a daily newspaper in Elkton, Md. Jon is also the author of two books on baseball. He has a Bachelor of Arts degree in English-Journalism from the University of Delaware. He lives in Brooklyn, N.Y. with his family.

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