Walmart’s Donald Fan Talks Investing in a DEI ecosystem
Executive shares 8 steps for going beyond check-the-box programs. The senior director of diversity, equity and inclusion shares eight steps for going beyond check-the-box programs and truly committing to change.
February 8, 2021
“A culture change only happens when organizations go beyond check-the-box programs and invest in an ecosystem cultivating a diverse and inclusive workplace,” says Donald Fan, senior director of Walmart’s Global Office of Culture, Diversity, Equity and Inclusion. He invites companies to consider the following in their DEI journey:
Attain CEO and C-suite commitment to leading DEI in the driver’s seat.
Develop a compelling diversity and inclusion framework and narrative that can motivate employees along the journey, including vision, mission, business case and guiding principles.
Conduct an in-depth assessment of your company’s culture, purpose and DEI status through qualitative and quantitative analysis.
Identify where to engage and how to win with explicit short-term and long-term objectives.
Determine the game-changing measures to hold management accountable in sustaining the progress.
Leverage design thinking to develop DEI programs that support and propel business growth and talent strategy.
Integrate DEI into talent career lifecycle, as well as human resources policy, process and practice.
Nurture an open environment with psychological safety to welcome and seek different voices, opinions and perspectives, while creating a compelling group identity that leads to greater cooperation and collective intelligence.
Read more about how Walmart and other retailers such as Albertsons and Target are advancing change here.
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