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Walmart’s Donald Fan Talks Investing in a DEI ecosystem

Executive shares 8 steps for going beyond check-the-box programs. The senior director of diversity, equity and inclusion shares eight steps for going beyond check-the-box programs and truly committing to change.

Jennifer Strailey

February 8, 2021

1 Min Read
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“A culture change only happens when organizations go beyond check-the-box programs and invest in an ecosystem cultivating a diverse and inclusive workplace,” says Donald Fan, senior director of Walmart’s Global Office of Culture, Diversity, Equity and Inclusion. He invites companies to consider the following in their DEI journey:

  • Attain CEO and C-suite commitment to leading DEI in the driver’s seat.

  • Develop a compelling diversity and inclusion framework and narrative that can motivate employees along the journey, including vision, mission, business case and guiding principles. 

  • Conduct an in-depth assessment of your company’s culture, purpose and DEI status through qualitative and quantitative analysis. 

  • Identify where to engage and how to win with explicit short-term and long-term objectives.

  • Determine the game-changing measures to hold management accountable in sustaining the progress.

  • Leverage design thinking to develop DEI programs that support and propel business growth and talent strategy.

  • Integrate DEI into talent career lifecycle, as well as human resources policy, process and practice.

  • Nurture an open environment with psychological safety to welcome and seek different voices, opinions and perspectives, while creating a compelling group identity that leads to greater cooperation and collective intelligence.

Read more about how Walmart and other retailers such as Albertsons and Target are advancing change here.  

About the Author

Jennifer Strailey

Jennifer Strailey is editor in chief of Winsight Grocery Business. With more than two decades of experience covering the competitive grocery, natural products and specialty food and beverage landscape, Jennifer’s focus has been to provide retail decision-makers with the insight, market intelligence, trends analysis, news and strategic merchandising concepts that drive sales. She began her journalism career at The Gourmet Retailer, where she was an associate editor and has been a longtime freelancer for a variety of trade media outlets. Additionally, she has more than a decade of experience in the wine industry, both as a reporter and public relations account executive. She has a Bachelor of Arts degree in English from Boston College. Jennifer lives with her family in Denver.

 

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