Loblaw makes a promise with its produce

Loblaw has a Fresh Promise for shoppers.

The Fresh Promise program, which will be in play at Loblaws, Independent, valu-mart, and Zehrs locations, promises that if customers are not satisfied with produce purchased in the store, they will receive a replacement or a refund within seven days of the purchase, no questions asked.

“We want customers to walk out of our stores every day feeling like they got the right value for them, and our stores across the province have doubled down on this commitment, with some exciting new programs,” said Frank Gambioli, president of Loblaw Super Market division.