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Changing channels: Traditional grocery gains ground

The food retailing landscape is once again headed for dramatic shifts, this time largely within the traditional grocery channel.

Jim Hertel, Managing Partner

July 1, 2015

1 Min Read
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Channel migration is slowing as alternative channels mature. In 1988 the traditional grocery channel, led by traditional supermarket, still commanded the lion’s share of sales generated from grocery and consumable products. Since then, the channel has lost dollar share to the non-traditional grocery channel, which continues to be led by supercenter/mass and wholesale club stores. Astute manufacturers and non-traditional retailers quickly learned that selling food increased traffic and drove significant incremental volume through impulse and “fill-in” purchases.

While price and convenience, such as one-stop shopping, were the primary growth drivers for non-traditional grocery, the food retailing landscape is once again headed for dramatic shifts, this time largely within the traditional grocery channel.

As illustrated below, the fastest growing segments in food retailing (2014) included fresh format and limited assortment stores, which were up 13.5% and 11.3% respectively. Other traditional grocery segments grew as well, including traditional supermarkets ( 4.1%) and super warehouse ( 4%), each far exceeding the rate of food inflation.

Fast forward to 2020

During the next five years, shoppers will level the playing field by spreading their purchases across multiple channels. However, regardless of channel, retailers will undoubtedly expand their focus on natural and organic products, while reducing the square footage allocated to the sales floor. In addition to opening new stores with less selling space, winning retailers are likely to retrofit existing stores into multi-functional store-hubs or storehouses. These multi-purpose locations will provide a localized assortment of products in the selling area, while reserving backroom square footage for safety stock, staging home deliveries, and for the fulfillment of click-and-collect orders.

How will CPG manufacturers adjust their go-to-market strategies in order to capitalize on these latest trends?

About the Author

Jim Hertel

Managing Partner, Willard Bishop

Mr. Hertel takes great pride in developing innovative solutions that help clients increase and sustain performance. His strategic use of data and shopper analytics can be found in most client engagements as well as in Willard Bishop’s products and systems. Jim’s rich experience in food retailing and economics makes him a frequent contributor to thought leadership panels, associations and publications such as FMI, NGA, GMA, Time magazine, New York Times, Supermarket News and Consumer Goods Technology. Throughout his career Jim has developed insight-based growth strategies for companies including Anheuser-Busch, Campbell Soup Company, Kraft Foods, Unilever, Wal-Mart, Coca-Cola, Purina and more. Prior to joining Willard Bishop, Jim worked in brand management at Procter & Gamble and led the client service group at Spectra Marketing — the leading provider of targeted selling and marketing services. Jim earned his B.A. degree in economics from Duke University.

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