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Retailers go the extra mile for workers and communities during COVID

As we reach the one-year mark of living in a pandemic, here’s a look at how grocery retailers have reached out to support their workers and customers

Michael Browne, Executive Editor

March 17, 2021

20 Slides
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When the coronavirus pandemic began to take hold across the United States last March, grocery retailers responded immediately. Within the first weeks of rising infections and increasing lockdowns, supermarkets embraced their role as essential businesses and centers of the community.

In those early days, grocery stores quickly implemented enhanced safety precautions for their frontline workers and customers, including special shopping hours for seniors and vulnerable customers, hiring hundreds of thousands of workers to stock shelves, clean stores and fulfill online orders and offering hazard pay and bonuses to associates. As the pandemic progressed, grocery stores became testing sites for COVID-19 and food distribution sites for hunger relief, while offering new job opportunities for displaced workers in their communities, many of whom came from the devastated restaurant industry.

Even now, as we pass one year of COVID-19 in the United States, the grocery industry continues to go the extra mile for its associates and communities, with supermarket pharmacies nationwide playing a critical role in the distribution of vaccines.

Supermarket News looks back at a year of retailers’ extra efforts in supporting the community and the grocery work force with this gallery of inspiring, often creative initiatives taken by the industry over the past year — some large, some small, but all undertaken with the goal of easing the impact of COVID-19 in different ways.

About the Author

Michael Browne

Executive Editor, Supermarket News

Michael Browne joined Supermarket News in 2018 after serving in managing and executive editor capacities at leading B2B media brands including Convenience Store NewsLicense Global and Travel Agent. He also previously served as content production manager for print and digital in the Business Intelligence division of Informa, parent company of Supermarket News and Nation’s Restaurant News.

As executive editor, Mike oversees the editorial content of supermarketnews.com as well as the monthly print publication. He also directs all content-based brand-related projects including the annual Top 75 Retailers report, Category Guide, Retailer of the Year, research surveys and special reports, as well as podcast and webinar content. Mike has also presented and moderated at industry events.

In addition to the positions mentioned above, Mike has also worked as a writer and/or editor for special projects at American Legal Media (ALM), managing editor for Tobacco International, special projects editor at American Banker • Bond Buyer, and as production editor for Bank Technology News and other related financial magazines and journals published by Faulkner & Gray.

A graduate of Fordham University, Mike is based in New York City, where he was born and raised.

Contact Mike at [email protected] or follow him on Twitter and LinkedIn.

 

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