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Mercatus launches personalized marketing automation tool, AisleOne

The solution leverages customer engagement tech

Supermarket News Staff

February 13, 2024

1 Min Read
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AisleOne enables grocery retailers to seamlessly activate data insights to deliver a more connected and individualized digital experience for each customer.Mercatus

Grocery eCommerce solutions company Mercatus has launched a new personalized marketing automation tool, AisleOne.

The personalization tool aims to activate data insights to deliver a more connected and individualized digital experience for each customer.

For grocers, results show more cart conversions, higher baskets, and an overall sales lift as high as 5% and a 14:1 return on digital engagement investment annually, according to Mercatus.

Built on parent company Relationshop’s digital engagement technology, AisleOne combines proprietary algorithms with decades of grocery-industry experience. The tech provides grocers with increased incremental sales and bottom-line value, through:

  • A consistent web and mobile experience configured with dynamic content blocks that offer customers personalized coupons, ads, recipes, and loyalty rewards

  • The ability to execute on new loyalty strategies quickly – without additional coding or development time — through web and mobile content

  • Targeted lists for personalized campaigns based on customer demographic and behavioral data

  • The aggregation of in-store and online customer data to create actionable insights with a single view of customer data

  • Full tracking of shopper engagement campaigns from impression to transaction

  • A clear view of ROI on digital engagement programs

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