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Target goes national with Restock service

Stock-up program gets fee cut

Russell Redman

May 16, 2018

2 Min Read
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After pilots in major markets since last summer, Target Corp. has rolled out its Target Restock next-day delivery service nationwide.

Target said Tuesday that, with the expansion of the online stock-up service, more than 75% of the U.S. population can order from an assortment of 35,000 items — including food, home essentials and other consumer staples — and have their “Restock box” delivered to their door the next day.

In addition, Target has cut the Restock fee to $2.99 from $4.99 and made the service free to Target REDcard holders. There’s no membership fee.

“Target Restock is another way we’re making life easier for our busy, budget-conscious guests. Our guests love the speed and convenience of the service,” Dawn Block, senior vice president of digital at Minneapolis-based Target, said in a statement. “And now that Target Restock is an even better value, we think the service will become increasingly popular.”

Restock currently is offered in 11 markets and is slated to reach about 60 metropolitan areas this week. Products available for delivery run from national- and own-brand consumables and baby products to personal care and cleaning supplies.

Target said popular items thus far have included on-the-go snacks, beverages, cereal, macaroni and cheese, paper towels, peanut butter and laundry detergent.

Related:Bi-Lo, Kroger, Publix, Target stores primed for Shipt in Myrtle Beach

Customers using Restock via Target’s website or app add items to their box — limited to 45 pounds, or roughly the volume of a shopping cart — and use the capacity tracker to see the “space” left in their box. They can order online as late as 7 p.m. and have their boxes delivered the following day. Target said it’s able to provide next-day delivery by fulfilling the Restock orders from the shelves of nearby stores.

Target added that it also recently launched voice-activated ordering for Target Restock. Users can now order Restock items via Google Home or a smartphone with the Google Assistant app.

The Restock program builds on Target’s online grocery delivery via Shipt, acquired in December, and ups the e-commerce ante with rivals Amazon and Walmart. Amazon offers the Prime Pantry stock-up program, for which the e-tailer recently hiked the fee, while Walmart has embraced a strategy to use its stores as fulfillment points for online orders, as Target is doing with Restock.

Restock launched last June as a test in the Minneapolis area. REDcard holders could order from about 10,000 items and get next-day delivery for $4.99. In August, the pilot kicked off in the Dallas-Fort Worth and Denver markets and was expanded to include all Target customers and 15,000 items.

Related:Target adds same-day delivery option at checkout

A month later, Restock became available in eight more markets — Atlanta, Chicago, Los Angeles, New York, Philadelphia, San Francisco, St. Louis and Washington, D.C./Baltimore — making it accessible to 70 million people, or about a fifth of the U.S. population, according to Target.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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